Sales, Customer Service, and Financial Management
Description:
The Sales, Customer Service, and Financial Management Certification Course offers a comprehensive and integrated learning experience for individuals aiming to excel in roles that require a strong understanding of sales dynamics, exceptional customer service practices, and effective financial management strategies. Students can enroll in this program at any point during their degree course.
Course Objectives:
- To introduce financial management's nature, functions, and role in decision-making.
- To explore investment decision techniques, cash flow estimation, and cost of capital calculations.
- To study capital structure theories, dividend policies, working capital management, and credit analysis.
- To understand sales management overview, personal selling approaches, and customer relationship management.
- To investigate emerging sales trends, sales information systems, e-commerce, and distribution planning strategies.
Course Fee:
Rs. 11,000/- per Year
Eligibility:
12th pass from a recognized Board
12th pass from a recognized Board
Course Duration:
3 years
3 years
Job Prospects
Chartered Accountant
Chartered Financial Analyst
Insurance Agent
Company Secretary
Stock Broker
Course Structure
Unit Ⅰ: Introduction to Financial Management
Unit Ⅱ: Investment Decisions and Cost of Capital
- Capital Budgeting Techniques
- Estimation of Cash Flows
- Cost of Capital Calculation
- Capital Structure Theories
Unit Ⅲ: Capital Structures and Leverage
- Capital Structure Approaches
- Dividend Policy and Leverage
- Working Capital Management
- Credit Policy and Analysis
Unit Ⅳ: Sales Management and Customer Service
- Sales Management Overview
- Approaches to Personal Selling
- Sales Planning and Automation
- Customer Relationship Management
Unit Ⅴ: New Trends in Sales and Distribution
- Emerging Sales Trends
- Sales Management Information Systems
- E-commerce and International Sales
- Distribution Planning
Fee Structure
| B.Com | First Year | Second Year | Third Year |
|---|---|---|---|
| Program fee | 6,330 | 6,330 | 6,330 |
| Apprenticeship fee | 11,000 | 11,000 | 11,000 |
| Yearly fee | 17,330 | 17,330 | 17,330 |
| Course fee | 51,990 | ||
